Disruptive Methodology: Why a Deliverables-Based Model is the Key to Client Satisfaction

by David Nosal - Managing Partner (November 2014)

For over 50 years, major search brands have sold their services based on a retained, time-based fee structure and pledged a certain level of quality to clients without taking real accountability for the results. In my 30 years of watching the major search firms—and in fact, most other search firms—go to market with a time-based fee structure, I have come to realize that the only ones who benefit from this kind of model are search firms and the consultants they employ. At NGS Global, we’ve turned the traditional model upside down. Although we are a global high-end, retained executive search firm, we tie hard deliverables into our fee structure.

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